Privacy policy

In order for us to serve you to the best of our ability, it requires us to collect and process some information about you.

We value your privacy and are committed to protecting it in accordance with this privacy statement, current legislation and general good business practices.

In accordance with the requirements of the EU Data Protection Regulation, this Privacy Statement contains information about what personal data we collect, according to which principles we process it, and what rights and possibilities of influence you have regarding your data.

Company: Oy Air United International Ltd / R.A.T. GEAR

Business ID: 3407337-1

Company location: 21600, Parainen, Finland

Contact person: Marko Airinen

Phone number: +358 (0) 50 3696 690 (Business days mondays, wednesdays & fridays from 5 p.m. to 8 p.m.)

Email address: info@rat-gear.com (24/7, we aim to respond no later than the next business day)

Registry name: R.A.T. GEAR asiakas- ja markkinointirekisteri

According to the EU's General Data Protection Regulation (GDPR), the legal basis for processing personal data is a contract or the person's consent.

The purpose of personal data processing is the execution of the contract (processing of the online store order), communication with customers, marketing communications and compliance with statutory obligations.

The information is not used for automated decision-making or profiling.

Information stored in the register includes the person's contact information (name, address, phone number, email address) and information related to the processing of the order (e.g. order history and delivery information).

We keep the newsletter subscription information as long as the newsletter subscription is valid and all personal data necessary to comply with our accounting obligations for six (6) years from the end of the financial period in which the information was collected.

We use a alternative cookies on our websites so that we can offer our users the best possible experience.

Cookies are used for analytics and to enhance marketing and communication.

Cookies are short text files that the web server stores on the user's terminal device.

With the help of alternative cookies, we get information about how our websites and services are used.

We use the information to develop our services and websites, analyze usage, and target and optimize marketing and advertising.

The customer has the option to accept or reject the use of alternative cookies.

Rejecting alternative cookies does not affect the operation of the online store, but we still hope that they will be used to improve the customer's shopping experience in our online store.

The information to be saved in the register is obtained from the customer, e.g. in connection with an online store order, from messages sent via www forms, by e-mail, by phone, through social media services, at trade fairs and other situations where the customer gives us their information.

We hand over information to our partners operating in the IT, payment brokerage, transport and accounting sectors to enable the production of the e-commerce service. Our partners process your data in accordance with the EU data protection regulation.

The information of newsletter subscribers (name, e-mail address) can be processed in the newsletter service of companies outside the EU or the European Economic Area. In the US, these companies have registered with the Privacy Shield system and are thus committed to complying with the EU Data Protection Regulation (GDPR).

Care is taken when processing the register and the information processed. Information systems are properly protected. When registry data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The registrar ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees whose job description it is.

Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him or her or demand correction, the request should be sent by e-mail to the controller. The registrar may, if necessary, ask the applicant to prove his or hers identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).

A person in the register has the right to request the deletion of personal data about him or her from the register ("the right to be forgotten"), unless statutory reasons prevent the deletion (Accounting Act). Those registered also have other rights according to the EU's General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests should be sent by e-mail to the controller. The registrar will ask the applicant to prove his or hers identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).

"Thank you for trusting us and enabling us to serve you as well and efficiently as possible. Have a good time with your hobbies!”

Sincerely, the Entrepreneurs and Staff of R.A.T. GEAR